Privacy Policy

The website acousticforce.bg ("Website") is owned and operated by AKF EOOD. We understand that as a visitor to our Website, you may have questions about the information you provide to us and how we process it. With this Privacy Policy, we would like to explain what information we collect on the Website and how we use it. This privacy policy applies only to information collected through this Website and does not apply to information collected and processed by AKF EOOD on the basis of other lawful means subject to other types of regulation. By accessing this site and information, you agree that you have read and understood the terms and conditions of use of this website.

Information we collect

If you choose to fill out a contact form on our website or request a free analysis, you will be required to provide certain personal data such as your name, telephone number, email address as stated on your identity document, and other personal information depending on the specific service or your request. The information collected is processed by AKF EOOD solely for the purpose of providing the services you have requested, fulfilling your requests, and communicating with you as our customers.

If you have chosen to receive our newsletter, the purpose of this operation is to administer the process of sending newsletters to users who have indicated that they wish to receive them.If at any time you change your mind and decide that you no longer wish to receive our newsletter, each email contains a link through which you can unsubscribe.

You are not required, and we do not require, you to enter or provide any personally identifiable (personal) information in order to view our Website or to access most of its content.

If, at your own discretion, you choose to publicly disclose your personal data, specific details about yourself, or other information about yourself and your activities on publicly accessible sections of the website, you should be aware that this information is not subject to the Personal Data Protection Act and, accordingly, AKF EOOD is not responsible for it.

Your rights

You have:

• the right to access your personal data processed by AKF EOOD;
• the right to request the appropriate correction, deletion or blocking of your personal data and the right to object at any time to the processing of your personal data where there are legitimate grounds for doing so;
• the right to be informed before your personal data is disclosed for the first time to third parties or used on their behalf for direct marketing purposes, and to be given the opportunity to object to such disclosure and use;
• the right to refuse the processing of your personal data for direct marketing purposes.

If you wish to exercise your right to access, correct, or delete your personal data, you may contact us in any manner convenient to you.

The methods we use to collect and exchange personal information are:

Contact form for handling inquiries from our customers:

• Name;
• Email address (will not be published);
• Company/Organization;
• Notice;

Request a free analysis:

• Name;
• Last name
• Email address (will not be published);
• Reply;

The contact details you provide are used for the following purposes:

• The data you provide to identify your inquiries submitted via the contact form or other online customer service channels is used for the following purposes:
• the data received in the form of a message shall be stored for no longer than 15 days or until the request is answered, whichever comes first;
• feedback in order to clarify your request;

Cookie Policy

Use of cookies

Cookies are short text files or small packets of information that are stored via your Internet browser on your end device (computer, tablet, laptop, or mobile phone) when you visit various websites and pages on the Internet. The main purpose of cookies is to make the user recognizable when they return to the Website. Some cookies have a more specific application, such as storing user behavior on the site and facilitating the user's use of the Website. Use of cookies

More information about how cookies work can be found on the Internet.

How are cookies used on this website?

We use cookies on this website primarily to facilitate the usability of the site, improve its performance, and store information about user behavior. No personal data is stored during this process, i.e. AKF EOOD cannot identify you as an individual through the cookies on the website, which is why the Personal Data Protection Act does not apply to the collection of this information.

The information collected from cookies is usually used in aggregate form to analyze user behavior on the Website, which allows us to improve the functionality of the site, user paths, and the content used.

What cookies are used on this website?

Session cookies

This type of cookie makes it easier for you to use the website by storing information temporarily, only for the duration of your browser session. The information stored by these cookies is usually which pages you have visited and how you arrived at a particular piece of information. These cookies do not collect information from your end device and are deleted automatically when you leave the website or close your browser session.

Persistent cookies
These enable us to store specific information about your browsing, such as analyzing visits to the website, how you arrived at the website, which pages you viewed, which options you selected, and where you navigated to within the website.

Tracking this information allows us to make improvements to the Website, including correcting errors and expanding the content. The storage period for this type of cookie varies depending on its specific purpose.

Third-party cookies

Our Website contains links to other websites or embedded content from other websites, such as YouTube, Twitter, Google+, LinkedIn, as well as pixels (such as Facebook pixels) and others, in order to manage our online advertising and email marketing. When you visit these sites or open content from them, cookies from these websites may be stored on your device. These cookies are defined as "third-party cookies," and AKF EOOD has no control over the generation and management of these cookies, so we advise you to seek information about them and how they are managed on the websites of the relevant third parties. They allow us and these "third parties" to learn which advertisements bring you to our website and how you use the site, how to improve the usability of the site, and what content is of greater interest to you.

• FB Pixel – this is a cookie that allows Facebook to collect information from visitors to our website in order to learn how you use the Site and optimize its performance, as well as to show you advertising content on Facebook. For more information, please visit: https://www.facebook.com/privacy/explanation.
• Google Analytics (with anonymous information) – this is a web traffic analysis service provided by Google Inc. Google Analytics uses cookies to evaluate website usage, traffic reporting, and user behavior. The information is anonymous and cannot be linked to a specific individual. Detailed information about Google Analytics can be found at https://policies.google.com/privacy/partners.
• Google Adwords – for tracking and analyzing user interaction with ads and searches. More information here: https://policies.google.com/privacy
• Hotjar – For tracking and reporting traffic and analyzing user behavior on the website: https://www.hotjar.com/legal/policies/privacy
• Email newsletter – we determine your ability to receive electronic messages and provide summary statistics on the results of the email campaign.

How can I manage the use of cookies on this website?

All browsers allow you to manage cookies from a folder specifically created for this purpose in your browser. You can block the receipt of cookies, delete all or some of them, or set your preferences for the use of cookies before you visit acousticforce.bg. Please note that deleting or blocking cookies may adversely affect the functionality of our Website and, consequently, your user experience on it.

Disabling or blocking cookies

Controlling, disabling, or blocking cookies is managed through your browser settings. You can find help information on how to control cookies in different types of browsers on the Internet. Please note that completely disabling all cookies may affect the functional performance of the website, its efficiency, and access to certain information.

Internet Explorer | Firefox | Chrome | Safari | Opera | Blackberry | Safari iOS | Windows Mobile
All cookies used on this website are automatically deleted/erased after a certain period of time. This period varies up to 365 days depending on the purpose of the specific cookie.

This Privacy Policy was last updated on December 14, 2019.